Your heat pump works year-round, which means when it quits, you can lose your heating and your cooling at the same time. Bearcat diagnoses the real problem fast and gets your system back to doing both jobs, with honest pricing and a crew that actually shows up when promised.
A heat pump does double duty in Spokane, heating your home through the winter and cooling it all summer, so it racks up far more runtime than a furnace or an AC alone. All that extra work means more wear on the compressor, the reversing valve, and the defrost controls, and our climate pushes the system hard in both directions. When something goes wrong, it usually shows up as weak heat, weak cooling, or a unit that won’t switch between the two. Bearcat was founded by Spokane HVAC veterans who know these systems inside and out, including the cold-climate models built for winters like ours. We find the actual cause, fix it right the first time, and tell you honestly whether a repair makes sense or whether you’re better off replacing.
The usual culprits are a unit that won’t heat or cool, ice building up on the outdoor coil, short cycling, strange noises, or a system stuck in one mode. Most are fixable once we diagnose the real cause.
Yes. We offer same-day and emergency heat pump repair across Spokane, and a heat pump that quits during a cold snap gets priority. Reliable heating when you need it is the whole point.
It depends on the issue, so we diagnose first and give you upfront pricing before any work starts. No surprises, no upsells.
If your system is under roughly 10 to 12 years old and the repair is reasonable, repair usually makes sense. For older units facing a big repair, heat pump replacement may be the smarter long-term move, and a maintenance plan helps you avoid repairs in the first place.

"A heat pump that ices over and gives up isn't the weather's fault. It's a repair waiting to happen, and we make it quick."
We keep it simple. No surprises, no runaround. Here’s exactly what happens when you call Bearcat:

A real person picks up and books you fast, with same-day slots most days. When you have no heat or no cool, that speed matters.

Heat pumps are more complex than a furnace, with refrigerant, a reversing valve, and defrost controls all in play. We track down the actual cause instead of guessing, then explain it in plain English.

You get the full price, parts and labor included, before any work begins. No surprise invoices.

We make the repair, test both heating and cooling modes to be sure, clean up, and back the work with the Bearcat Guarantee.
If your heat pump is aging out or the repair bill just isn’t worth it, we install cold-climate heat pumps that actually keep up with Spokane winters, with major efficiency gains and rebate help to soften the cost. We’ll give you the honest math so you can decide with real numbers, not a sales pitch.
Bearcat handles heat pump repair across all of Greater Spokane, including Spokane Valley, Cheney, Mead, Deer Park, Medical Lake, Airway Heights, and more.
Spokane summers hit different. Stay chill with a system that actually works when you need it.
Dust, allergens, mystery smells — we’ve seen it all. Breathe easy with cleaner air inside.
Stay ahead of breakdowns with a Bearcat tune-up. We come to you — twice a year, zero drama.
Don’t wait until it’s -10° outside. Call Bearcat now!